Terms of service

You will be responsible for uncrating your equipment, setting it up and disposing of your packaging. Freight delays- We highly advise booking in clients after receiving the equipment (not before) in case there are any unforeseen delays on the road that could delay your delivery by a day or two. Please note- if you are not present to receive the dispatched order as arranged, you will need to bear the cost of the freight’s redelivery. Equipment orders delivered outside of Australia will be organised clinical pilates via Seaway Logistics. With your choice of air or sea freight to your door. Delivery times vary depending on destination. Import duties and taxes levied when your shipment reaches your country will be your responsibility and are not included in your invoiced amount from dma™